The service I received today was first class and everything was sorted out perfectly. I wish to convey a special thank you to Anca for her patience and very helpful service throughout the process.

Thorough and efficient

Super friendly and knowledgeable. Thank you Susie for the tip of using the app.

Professional approach to the call. My enquiry was completed with a minimum of fuss. I am completely satisfied with today’s service, thank you.

Susie was most helpful and informative in assisting me to complete the questionnaire. I was unable to include my husband’s medical history online and found some of the questions ambiguous but Susie made it seem straightforward with patient good humour. The quote,when received,took into account my exact requirements and was half that quoted by other insurers. Based on this I would use this company again and recommend them to others.

Great service and no hassle thank you Miriam

There is a reason why I have been using Ensure and escape for what is now four years. The service has been exceptional every time I’ve spoken to anyone and today Jake lived up to that standard that I expected polite helpful and eager to help. I only wish you did car insurance home insurance and any other type of insurance so I didn’t have to talk to every other company that I do.

Was so easy for me to follow the it really

Very easy to use and very good price will use again

Straight forward questions on health conditions

I thought libby was very friendly, very efficient in resolving my problem in a very short time And was a pleasure to deal with

Really helpful customer service agent Susie assisted me with my application.

I was very happy with our quote for travel insurance and the customer service from Mikhala was excellent, she made everything very straightforward and was very helpful and courteous.

We called to provide an update on a health condition and were given a speedy, helpful and reassuring response from a friendly person. This made a very refreshing change and made us want to use this company again for travel insurance. Well done!

Excellent service 👏

Good website

I had fantastic service by Adrian. They were friendly, polite and extremely helpful and sorted everything out for me quickly and efficiently. I couldn't ask for better service. Thank you

Easy and value for money

I discussed renewal of a policy. I was given the information I needed very professionally.

Good, friendly and efficient service