Customer Service

0203 137 0379

Before you travel:

Pre and Post Sale Support

Telephone Insure & Escape on

0203 137 0379
(Monday - Friday, 9am - 5pm)

E-Mail: support@insureandescape.co.uk

During your travels:

Making a claim

Please view the claims procedure for your policy by clicking here

To make a complaint

In relation to claims matters:
Please view the claims procedure for your policy by clicking here

In relation to all other matters:
Telephone the Insure & Escape Complaints Team on

+44 203 137 7338
(Monday - Friday, 9am - 5pm)

E-Mail: complaints@insureandescape.co.uk

If you do not have access to a phone or e-mail you may contact Insure & Escape by writing to:

Insure & Escape
Kemp House
152 - 160 City Road
London
EC1V 2NX